FAQs

Who founded Fly Your Tail?

Fly Your Tail was founded by Julia Monica Ortiz , an international shipping professional who created the company after relocating her own dogs and realizing the need for a more pet-first, transparent approach to international pet relocation.

General Questions

1. What documents are required to travel with my pet?
Documentation varies by origin and destination country, airline, and type of travel. In most cases, pets require:

  • Health certificate from a veterinarian

  • Proof of vaccinations (including rabies)

  • Import/export permits

  • Rabies titer test (where required)

Every relocation is different — don’t worry, we guide you step by step and tell you exactly what paperwork is needed for your pet’s journey.

2. How much does pet relocation cost?
Costs depend on:

  • Origin & destination countries

  • Pet size, weight, and breed

  • Travel route and airline options

  • Any required documentation or special services

Because of this, we cannot provide a fixed price without details. For a free personalized quote, contact us with your pet’s info and travel plans.

3. How far in advance should I plan my pet’s relocation?
International pet travel planning depends on your destination’s import requirements (e.g., rabies titer wait times). In many cases, starts weeks to months before departure. We always recommend starting early so there’s plenty of time for documentation and bookings.

Pet Preparation & Welfare

4. How can I prepare/train my pet for the trip?
Preparing your pet helps reduce stress on travel day:

  • Crate training — make the crate a safe place at home

  • Separation comfort — practice short alone times in the crate

  • Noise desensitization — gentle exposure to sounds (e.g., recorded airplane noises)

This builds familiarity and comfort before the trip.

5. Should I sedate my pet for the journey?
No — sedatives are not recommended for air travel. Sedation can affect breathing, temperature regulation, and reaction to stress. Airlines may refuse transport of sedated pets, and we cannot be responsible for sedation-related risks.

6. What should I expect after the flight?
It’s normal for pets to feel anxious or confused initially after landing — new sights, sounds, and smells can be overwhelming.
During the first few days:

  • Offer favorite toys or treats

  • Maintain familiar routines

  • Give extra reassurance and attention

Most pets settle quickly with a bit of love and time.

Travel Logistics

7. Can I send personal items or a bag with my pet?
Only essential items are allowed:

  • Medication

  • Enough food for the trip

  • A leash, collar, or small blanket

Bags or excessive items cannot travel with the pet crate, as space is limited and safety rules apply.

8. Why do some countries require a waiting period after a rabies titer test?
Waiting periods allow accurate detection of rabies antibodies. Some countries require this to ensure the vaccine is effective — even if pets appear healthy.

Special Situations

9. What if my pet has a medical condition or special needs?
Pets with medical conditions travel at the owner’s risk. Inform us early so we can advise and plan appropriately.

10. My pet is a snub-nosed breed. Is travel riskier?
Yes — brachycephalic breeds (flat-faced) are more sensitive to temperature and stress. While they can travel safely with proper planning, they require extra care and monitoring. If you have concerns, contact us for specialist guidance.

Communication & Support

11. Will I receive updates during my pet’s travel?
Yes — we offer guidance and status updates before, during, and after the journey. For detailed tracking help, ask about our Door-to-Door service

12. How do I get a personalized plan and quote?
Reach out via our contact form, email (julia@flyyourtail.com), WhatsApp (+34603724491) , or book a free call. With your pet’s details, we’ll create a customized travel plan and quote based on your needs.

Travel Options & Planning

13. What is the difference between in-cabin, cargo, manifested cargo, and charter travel?
The best travel option for your pet depends on several factors, including their size, breed, destination country, airline regulations, and your budget.

  • In-cabin travel is only possible for small pets that meet strict airline size and weight limits.

  • Extra baggage or cargo travel is commonly used when pets are larger and travel on the same flight as their owner.

  • Manifested cargo is required on some routes or by certain countries, where pets travel separately as live animals.

  • Private charter may be considered when commercial airline options are not suitable or available.

Each option has different requirements and implications. We help you understand which solutions are possible and guide you toward the safest and most appropriate choice for your pet.

14. Can my pet travel without me?
Yes. Pets can travel internationally without their owner on the same flight, depending on airline rules and destination requirements.

When owners are unable to travel with their pets, we coordinate the journey and required procedures to ensure everything is handled correctly, from documentation to airline arrangements. Each case is assessed individually to ensure compliance and your pet’s wellbeing.

15. What happens if documentation is delayed or requirements change?
Import and airline regulations can change, and delays may occur if documentation is incomplete or affected by external factors.

If this happens, we will inform you as soon as possible, explain the implications, and guide you through the next steps. Additional fees may apply depending on the nature of the delay, but our priority is always to ensure your pet travels legally, safely, and without unnecessary risk.